Fix price format issue

Sometimes, you may see the price format with <span> on their live store, which makes it look like a bug and can affect their customer experience.

This happens because users set the currency format as
<span class=money>${{amount}} USD</span>
or
<span class=money>${{amount}}</span>
in Shopify settings, something like this:

Our app uses the currency format that users set in their Shopify settings to ensure price consistency in your stores. Any changes to their currency format will affect the price of our checkboxes and product offers.

In order to fix this, you can:

• Go to Shopify settings > General
  
• Go to Store defaults > Currency display > click on the 3 dots and select Change currency formatting. A popup will appear.
  
• In the HTML with/without currency field, change the currency format to ${{amount}} USD or ${{amount}} will fix the issue.

Please note that this applies to USD currency only, other currencies might have different formats.

If the issue persists, please kindly reach out to our 24/7 Live chat support for further assistant.

Change image size in checkbox & product offer

To change Image size in your checkbox & product offer, you can:

• Access OneTick app, then select Preferences > Advanced Customization

• In Add Custom Code > CSS box, add the code below:
  **

.onetick-image {

  width: 55px !important;

  height: 55px !important;

}

** The code will change image size to 55 x 55px. Feel free to adjust the size number as your preferences.

Change heading size in checkbox & product offer

To change heading size in your checkbox & product offer, you can:

• Access OneTick app, then select Preferences > Advanced Customization

• In Add Custom Code > CSS box, add the code below:
  **

.onetick-label * {

  font-size: 30px !important;

}

** The code will change heading size to 30px. Feel free to adjust the size number as your preferences.

Updated on: 28/04/2025