Orders page

About TailorKit Order Page

TailorKit’s order page displays the orders placed by your customers after customizing a product via the TailorKit app block.

Accessing TailorKit Order Page

On the TailorKit’s Dashboard, click on Orders to access the Order page.

What Is On TailorKit Order Page

On this page, you can see the informations of:

Order number: The number used to identify each order.

Date created: The date the order was created

Customer: Customer’s information

Total revenue: Finalized revenue of a product

Payment status: Indication of paid/ unpaid order

Fulfillment Status: Indication of fulfillment status

Properties: Detailed informations of an order (Total price/ Quantity/ Printed contents customized via TailorKit)

Find Your Orders

On the right corner, there is a search icon you can click on to find your orders:



Moreover, to better improve your searching process, you can filter the products through the following step:

Click on the search icon > Add filter.



After clicking Add filter, there will be 2 fields that you can choose to further filter your orders. The first field is Financial status. This field sorts your orders in the following criterias:

Authorized

Paid

Partially paid

Partially refunded

Pending

Refunded

Voided



The second field is Fulfillment status. This field sorts your orders in the following criterias:

Fulfilled

In progress

On hold

Open

Partially fulfilled

Pending fulfillment

Restocked

Scheduled

Unfulfilled

Create New View Format

If you want to create a separate view to group your order regarding their status, click on the “create view” button.



After clicking on the button, you need to name your new view then choose “Create view”



To categorize the products you want to add to your new view. Simply click on the search icon > Add filter > Product status > Choose the status of the products you want to filter out live above and then hit “Save”

Properties Field

A properties field can show you the specific details of your orders.

To access this field, simply click on the View order properties button



After clicking this button, you can see the properties of the order. This include:

Total price

Product name

Print area name

Print area size

Quantity



Moreover, you can also click on the Generate print image to see the preview of the completed product print image

Frequently Asked Questions

How do we handle print files for orders with multiple products and print areas?

When an order contains multiple products and print areas, TailorKit handles print files efficiently. Each print area generates one print file, and these files are grouped by product name.

To view the details, click 'View order properties'. This shows you the products in the order and their associated print areas.

For a complete overview of the order, including all properties, simply click on the Order Number. This will take you to the Order detail view, where you can see all print files and order information in one place.

Updated on: 17/04/2025